Services
Ensuring optimal performance, compliance, and reliability for your equipment.
Reliable and Compliant Equipment Setup from the Start
Professional Installation and Qualification
Ensure your bioprocessing equipment is optimized from day one with Repligen's expert installation and qualification services. Our team will:
- Install Equipment: Verify compliance with all regulatory requirements and quality standards.
- Perform Test Protocols: Ensure successful on-site qualifications meet GLP/GMP requirements.
- Provide Documentation: Comprehensive reports that seamlessly integrate into your quality management system.
Precision and Compliance for Reliable Operations
Ensure Precision and Compliance with Repligen's Expert Services
Our professional calibration and maintenance service guarantees that your instruments:
- Achieve Reliable Results: Ensure accurate, traceable, and reproducible outcomes for all your bioprocessing needs.
- Meet Regulatory Requirements: Stay compliant with industry standards and regulations.
- Operate Within Specified Tolerances: Maintain optimal performance by ensuring your instruments function with the required tolerances.
Genuine Parts for Optimal Equipment Performance
Ensure Optimal Performance with Genuine Repligen Spare Parts
Regular maintenance and natural wear necessitate occasional replacement of parts.
At Repligen, we provide:
- Expert Support: Our team identifies and provides the correct parts for your specific needs.
- Engineer Installation: We can arrange for an engineer to install parts, ensuring they are fitted correctly.
- On-Site Availability: Maintain a supply of essential spare parts at your location to minimize downtime.
- Reliable Replacement: We replace any spare parts used from your stock, keeping you prepared for future challenges.
Flexible Plans Tailored for Your Needs
Choose the Right Service Plan for You
Repligen offers a variety of service plans to meet your specific needs, including:
- Factory Warranty: Covers manufacturing defects.
- Extended Warranty: Additional coverage with annual maintenance.
- Service Agreement: Comprehensive service beyond the extended warranty.
- Preventative Maintenance: Scheduled maintenance to prevent issues.
Your Questions Answered
Frequently Asked Questions
Find answers to the most common questions about our services. If you have additional inquiries, please contact our support team.
8 am to 5 pm by region.
Wear parts are replaced (when applicable), the system is verified after maintenance and a full service report is provided. For instrument specific PM information, please contact technical support.
These services vary from system to system. Please contact technical support for information on your system.
A service agreement mimics the entitlements you received with our factory warranty and includes a PM. View available service plans.
We offer uninstall services to ensure your system is properly prepared for your move. We also offer reinstall services once your system has arrived at its new location. We do not currently offer packing or the moving of your system.
Yes. Please contact technical support for more information.
Connect with Our Expert Team
Get in Touch with Repligen Service
Fill out the form below, and our expert team will get in touch with you shortly to discuss your service needs.